Usablenet Assistive | Web Accessibility Standards | Usablenet

Usablenet Assistive


People who use assistive technologies are strongly loyal to companies that make it easy for them to do business online. Usablenet Assistive is designed to improve web accessibility for people with disabilities, such as those who use screen-reading devices.

Usablenet assistive sites are web accessible interfaces that are dynamically generated to reflect the latest content and services. Over the course of 15 years we have worked with customers in varying industries, such as universities, retail and travel companies to deliver assistive sites that make the web accessible to all.

Assistive technology should be part of every mobile strategy. Our assistive solution is designed to help companies improve compliance with web accessibility standards, such as ADA, Section 508 and WCAG.

Download our factsheet for a detailed understanding of the DOT mandate for WCAG 2.0 AA compliance.


Web accessibility








Usablenet Assistive Products and Services

Usablenet can support Airlines, airports and companies seeking to offer a web experience that is accessible and meets WCAG 2.0 AA standards with relevant products and consulting services. We provide Assistive products and service to airlines such as Delta and Virgin America, and companies such as Amtrak, MTA, The Container Store, Medco, Starwood and more.

a. Usablenet Assistive:

We build an accessible view of your website that complies fully with WCAG 2.0 AA standard. Usablenet has over 15 years’ experience in making sites accessible. We have over 15 years’ experience in web accessibility, and we are able to deliver a conforming alternate view of your website within weeks! Usablenet Assistive has limited impact on your IT resources, and there is no need to recode or reformat your core website. The accessible view of the site is fully functional, always current, and delivers and enhanced experience for all types of users with disabilities.

b. Usablenet Accessibility Audit and Review

We conduct an audit of your website to check the current level of accessibility and the actions that should be taken for WCAG compliance. This service includes a full assessment of your website based on Web Accessibility Standards (WCAG 2.0 AA) by experienced developers, and is not just an automated online evaluation. It also includes a second, follow-up review after the site has been updated to be accessible, and we issue a statement of the work that has been completed.  We also offer developer level helpdesk support.

c. Accessibility User Testing

In support of Accessibility requirements like the ACAA, Usablenet conducts Usability testing with representative members of the disability community such as Visual, Auditory, Tactile and Cognitive. A Testing Report will follow the completion of the research, detailing the findings of the usability testing.


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Amtrak has 21,000 route miles and operates more than 300 trains each day — at speeds up to 150 mph — to more than 500 destinations.

Amtrak’s assistive site, built by Usablenet, is designed specifically to support its riders with visual, auditory, motor, or learning impairments. Travelers with disabilities often experience difficulty accessing and processing information in certain formats and have trouble completing the booking transaction. In addition, they encounter mobility limitations due to device constraints and outdated equipment.

Amtrak’s Assistive site helps alleviate some of the biggest hindrances by:

  • Implementing a web accessible site with a variety of reading options for clarity
  • Outlining a comprehensive step-by-step browsing and booking process
  • Building in readily available information and support lines
  • Including the opportunity to tailor customizable resources for added assistance on travel day.

Amtrak’s full array of social media accounts are linked directly, ensuring that any user can readily connect with the company. The site also features a page called “Passengers with a Disability: Assistance,” which provides peace of mind in advance of travel day. On this page users may choose from a list to ensure that special accommodations are prepared in advance and are ready when they need them.

Amtrak chose Usablenet to build its assistive site because of Usablenet’s roots in usability and its track record in designing usable, streamlined, and intuitive experiences.


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