Usablenet Assistive

People who use assistive technologies are strongly loyal to companies that make it easy for them to do business online. Usablenet Assistive is designed to improve web accessibility for people with disabilities, such as those who use screen-reading devices.

 

Usablenet assistive sites are text-only interfaces that are dynamically generated to reflect the latest content and services. Over the course of 13 years we have worked with customers in varying industries, such as universities, retail and travel companies to deliver assistive sites that make the web accessible to all.

 

COMPLY WITH ACCESSIBILITY STANDARDS

Assistive technology should be part of every mobile strategy. Our assistive solution is designed to help companies improve compliance with web accessibility standards, such as ADA, Section 508 and W2CAG.

 

CLIENT EXAMPLE: AMTRAK ASSISTIVE

Amtrak has 21,000 route miles and operates more than 300 trains each day — at speeds up to 150 mph — to more than 500 destinations.

Amtrak’s assistive site, built by Usablenet, is designed specifically to support its riders with visual, auditory, motor, or learning impairments. The plain text facilitates site navigation, trip scheduling, and all elements of the booking process from planning to purchase. Travelers with disabilities often experience difficulty accessing and processing information in certain formats and have trouble completing the booking transaction. In addition, they encounter mobility limitations due to device constraints and outdated equipment.

Amtrak’s Assistive site helps alleviate some of the biggest hindrances by:

  • Implementing a text-only site with a variety of reading options for clarity
  • Outlining a comprehensive step-by-step browsing and booking process
  • Building in readily available information and support lines
  • Including the opportunity to tailor customizable resources for added assistance on travel day.

Amtrak’s full array of social media accounts are linked directly, ensuring that any user can readily connect with the company. The site also features a page called “Passengers with a Disability: Assistance,” which provides peace of mind in advance of travel day. On this page users may choose from a list to ensure that special accommodations are prepared in advance and are ready when they need them.

Amtrak chose Usablenet to build its assistive site because of Usablenet’s roots in usability and its track record in designing usable, streamlined, and intuitive experiences.

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